Built for Aviation Operations Powered by WebFones AI
WebFones connects leadership, engineering, production, quality, procurement, and customer support through one reliable, redundant cloud communications platform.
WebFones AI helps route calls, summarize approved business conversations, capture action items, and give managers greater visibility across teams, shifts, and facilities.
Dependable communications. Better coordination. Stronger operational control.
Built for Manufacturers Today.
Ready for Tomorrow.
WebFones is first and foremost a reliable VoIP phone system built for aviation manufacturers—and if that’s all you need, we do that exceptionally well.
But WebFones can take your operation further. It combines calling, messaging, AI, and intelligent tools to help customers and suppliers reach the right department, turn conversations into knowledge your team can act on, and keep every shift ready for what comes next.
Your production floor phone system powered by WebFones AI.
Stay Connected—From the Shop Floor to the Front Office
WebFones Voice connects desktop apps, mobile devices, and traditional phones in one system—so engineering, production, quality, and customer support stay reachable across the hangar, the shop floor, and the office.
WebFones Browser,
A Superpower for Your Web Apps
Your tools, now click-to-call.
WebFones Voice includes a built-in browser that converts the phone numbers in your ERP, MRP, quality, and CRM web applications into instant click-to-call links — no setup required.
Your team works from the same systems they already use, while WebFones enhances them with calling, messaging, and call details in one place. No plugins, no extensions, and no custom integrations. Roll it out across every plant and facility with consistent functionality everywhere.
Full System Integration
WebFones offers full CRM integration with HubSpot and Salesforce, plus a custom API for your ERP and quality systems — so calls, messages, and conversation details flow straight into the platform your team already works in.
Using a different ERP, MRP, or CRM? Our custom API connects WebFones to virtually any platform.
A Switchover Without the Disruption
We build and test your new WebFones system alongside your existing phones, so your current service keeps working until the new system is ready.
Build
Phones, users, routing, mobile apps, and AI services are configured in advance.
Install & Test
New phones are installed and verified before anything changes.
Forward Calls
Calls are routed to the new system while your existing numbers remain in place.
Port Numbers
Once everything is confirmed, your numbers move to WebFones to complete the transition.
Your published phone numbers never change.
Smarter Tools for Every Conversation
Tools that keep conversations moving, shifts aligned, and commitments from slipping through.
WebFones AI
AI-powered call insights that help managers stay on top of customer and supplier conversations, follow-ups, and open commitments.
Learn moreERP & CRM Integration
Keeps call history, summaries, and recordings connected to the systems your operation runs on, so customer and supplier commitments stay visible across teams.
Advanced Call Routing
Routes callers to sales, engineering, quality, procurement, customer support, or an AOG line using menus, queues, ring groups, and rules based on shift schedules and availability.
Integrated Audio & Paging
Phone-based paging with external music source integration and automatic audio ducking, so announcements carry across the hangar and shop floor.
Voicemail Transcription & Summaries
Turns voicemails into clear, readable summaries so RFQs, order status questions, and AOG requests are easy to triage between shifts.
Desktop & Mobile Apps
Native desktop and mobile apps keep engineers, supervisors, and support staff reachable across the floor or on the road—without missing important calls.
Support That Answers.
Reliable technology backed by a support team that’s there when you need them.
Why Manufacturers Choose WebFones
WebFones includes features designed to support the way
aviation manufacturers and MRO operations actually run.
We Speak Your Language
- We understand shop floor reality vs. front office schedules
- We know an AOG call cannot wait in a queue
- We understand lead times and open commitments matter
- We know aftermarket and MRO support drives repeat business
- We equip your team to never miss a customer or supplier call
Built for Growth
- Built-in call recording and retention controls
- Add users seamlessly as you grow
- Same platform across every plant and facility
- No enterprise minimums or volume tiers
Seamless ERP & CRM Integration
- HubSpot
- Salesforce
- Any web-based ERP or MRP via our API
- WebFones CRM
Your Data Stays Yours
- Import and export your CRM data anytime, no fees
- Port phone numbers out anytime, no penalties
- You’re Never Locked In
- All call recordings come with you
Future-Proof Technology
- Automatic updates, no manual installs
- New features added at no extra cost
- Works from anywhere: shop floor, office, or on the road
- Fully redundant technology to mitigate downtime
Support That Understands Urgency
- Live phone support (not ticket systems)
- Average response time: under 5 minutes
- Escalation path to real people when needed
- After-hours emergency support available
One phone system.
Every conversation, informed.
Get started today. Routine calls get handled accurately; the calls that need an engineer or a supervisor get there fast, with the full story already in place.
WebFones gives you that clarity.
No contracts · Cancel anytime